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Free wine advice online

0800 809 463 (Mon-Fri 9-7pm, Sat 11-7pm)

Vine Advice

Get personalised recommendations

Here at Vineonline we have a team of wine lovers who are at the ready to help get your drinks needs sorted in a jiffy. With over 40 years of collective experience, multiple wine qualifications (including our very own in-house wine-maker), it's safe to say these guys know their stuff.

Our team live and breathe wine (literally). With regular tastings to keep them in the know and their palates honed, making sure they're always up to date with our latest drops.

It’s not just wine they are knowledgeable in - if you’ve got questions about cocktails or are seeking a cold crafty, they can point you in the right direction. So if you’re unsure what you’re after, these guys can help you sip & discover.

Our People

Who are we?

Meet Chloe
Phone: 027 317 9702

Chloe here! Sound familiar? You may recognise me as I've been a professional chatterbox at Vineonline for some time now! I started in the Customer Care team back in 2019 but was soon poached to join the Vine-Advice team. My favourite thing about being a Wine Advisor is that every conversation is different, just like tastebuds! I'll always go out of my way to recommend drops to best suit your personal tastes and encourage you to try something new. I love a good chat about wine (or life) and am always up for a laugh.

Meet Fernanda
Phone: 027 281 6981

Hello, I'm Fernanda, I grew up between Mexico and the USA and have been living in New Zealand for the last 7 years. I love travelling, music, languages and food. (Plus wine of course!) Before working at Vineonline, I worked in the hospitality industry for many years. I enjoy connecting with my customers and getting to know them well, so I can help them find something they absolutely love.

Meet Hilton
Phone: 027 317 1027

Hi I'm Hilton, but most people call be Hiltz. I've been around the block a few times and have been learning about wine & spirits since way back. I have level 1&2 qualifications in WSET & the London Guilds Bar but my what I am most proud of is my time working as a team leader with Cellarmasters in Sydney Australia. If you asked someone 'Hey, what's Hitlz like?' They'd probably say that I love 1) My family 2) Food & wine and 3) My culture -In that order!

Meet Matthias
Phone: 027 262 5751

Hi I'm Matthias, I've been apart of the wine industry for the last decade (that's right, quite a while!) I love finding the perfect style of wine and matching it to my customers tastes. When I'm not working, you'll find me playing the piano and planning my next travel adventure. I look forward to helping you discover your next favourite wine!

Get in touch

Your common questions answered

What would I talk to a Wine Advisor about?

  • Anything and everything! Our team can help you understand your palate and introduce you to new varietals and regions.

  • Talk to us for advice, recommendations or serving suggestions.

  • Our goal is to help you find wine that YOU love

  • Remember, there is no such thing as a stupid question

Our Difference

You get all the perks

  • Get first access to exclusive wine specials and limited release products.

  • Our experts love helping people with all sorts of palates (and budgets!)

  • There is no cost involved, no matter what you drink or how much you spend.

  • We'll let you know when your fav drops are on sale or back in stock

  • The Vine-Advice team have got all the hookups, they're best buds with our buying

Image Our Difference

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