Delivery and Returns
No one likes waiting for their drinks to arrive, so your Vineonline order will be delivered as quickly as possible thanks to our friends at New Zealand Couriers.
And you won’t pay a fortune, either.
North Island deliveries cost just $4.99 a case. Mainland deliveries are just $5.99 a case. And if your order is more than $200, you only pay $1 for delivery.
When will your drinks arrive?
Standard delivery times:
- Aucklanders, expect yours within 2 working days.
- Deliveries to the rest of the North Island take 2-3 working days.
- Deliveries to the South Island take 2-4 working days.
If you’re in select Auckland suburbs and need your wine in a hurry, we can help. Order by 4pm Monday-Friday, spend over $50 and Sherpa will get your drinks to you for $14.99.
There are some conditions: your order must be more than $50 and included-delivery offers don’t apply to Same-Day Delivery. If you have any questions or concerns about your delivery, call us on 0800 809 463 or email firstname.lastname@example.org so we can help. Please ensure that if you are delivering to a business address that our delivery partner will have access, as they can delivery as late as 8pm. For eligibility criteria and to check which Auckland suburbs are included in this offer please refer to our Same-Day Delivery page here.
Rate It or Return It Wine Guarantee
Trying a new wine is risk-free thanks to our Rate It or Return It Wine Guarantee.
Order your 6 or 12 bottle case
Try up to two bottles
Not a fan? Call us on 0800 809 463 and let us know
Leave the rest of your case outside for us to collect
Check your account for your refund
Try something else risk-free*
*On your next purchase with Vineonline steps 1 - 5 still apply! So don't be put off if your last Sav or Shiraz didn't quite hit the mark.