Delivery & Returns
Customisable cases of liquid luxury delivered right across New Zeland and if you think the drink you purchased wasn't up to snuff, then let us know and we'll refund you in full.
We have a national freight charge of $7.99 per case anywhere in the North island NZ & $8.99 anywhere in the South island NZ.
Delivery is included on 3 or more cases!
We have a partnership with Courier Solutions who will arrange delivery of your product straight to your door.
We allow for 2-5 working days for wine delivery to our members.
If you are a Rural Delivery customer or live in the deep south then allow some additional time just in case. We guarantee that we will get your order to you within 5 working days.
If the obsession is to much, then we can track it for you. Just email us at firstname.lastname@example.org
Our 100% Guarantee makes it easy for you to add a few surprises to your mix, letting you try new things without risk. If you think the wine you purchased wasn’t up to snuff, then let us know and we’ll refund you in full.
The amount credited will be determined by the purchase price orginally paid for:
- Up to a maximum of two bottles opened (the wine you have tasted) and
- All bottles of the same wine that remained unopened.
We will pay for the collection of all unopened bottles.
Note - The Tasting Guarantee is only applicable for wine purchases.